First Meta Exchange

FMX Welcomes CashU

Taha — Wed, 16 May 2012 09:03:10 +0000

Dear Users,

We are proud to announce the successful integration of our Exchange with CashU. CashU is a payment gateway based in Middle East and North Africa that allows for payment with prepaid cards.

With this integration, we hope to reach out to our friends in the Middle East and allow them to participate in our exchange. For our current users, you may also find CashU to be an alternative, convenient method for payment on our Exchange.

For queries on using CashU on the Exchange, do feel free to drop us a customer support ticket at http://help.firstmeta.com/dashboard Thank you.

Love,

Team FMX

IMVU Increases Service Charges

Taha — Tue, 15 May 2012 09:56:13 +0000

Dear IMVU Customers,

With effect from May 15th, 10am Pacific time, IMVU will increase the surcharge on all credit transactions from all authorised resellers, from the current 3% to 6%.

This will affect both instant buys from the IMVU credit shop (in terms of the price) and the credit withdrawals (in terms of the actual amount received by the avatar) from the FMX wallet.

Please take note of the difference in IMVU credits when you withdraw from your FMX wallets.

Thank you.

Team FMX

Update: Second Life Temporary Issue

Taha — Tue, 15 May 2012 05:05:42 +0000

Dear Second Life Customers,

We are extremely sorry to inform you that we are still working with Second Life to resolve issues regarding the connection of our exchange to Second Life.

We understand that this downtime for Lindens has caused much inconvenience to some of you, and we promise to get to each and every one of your failed transaction as soon as we can. If you have been affected by this downtime, please start a ticket at help.firstmeta.com with the invoice numbers of the transactions that were affected.

Please refrain from creating multiple tickets. Priority will be given to single tickets.

Meanwhile, we have temporarily suspended all Linden-related services in order to prevent further failed transactions.

We are working hard to resolve this issue, until then please bear with us as we sort things out.

Please follow our blog, Facebook or Twitter for new notifications, such as when we restore the Linden-related services.

Your patience and understanding is very much appreciated. Thank you!

Do feel free to drop us a ticket at http://help.firstmeta.com/ should you require any assistance.

Apologies,
Team FMX.

Second Life Temporary Issue.

Taha — Thu, 10 May 2012 22:46:31 +0000

Dear Second Life Customers,

Sorry for the inconvenience you had to face.

We are working on a little upgrade feature. It will take around 48 hours before you will receive your credits.

Please do not continue any further LD buying or trading.credits.

Your patience and understanding is very much appreciated. Thank you!

Do feel free to drop us a ticket at http://help.firstmeta.com/home should you require any assistance.

Sincere Apologies,

Team FMX.

IMVU Customers, We Are Back!

Taha — Thu, 26 Apr 2012 11:05:19 +0000

Hello All,

Sorry for the inconvenience you all had to face due to temporary issue with IMVU on 24th of April 2012.

We are now back up and running in full flow. Please feel free to go ahead and Buy IMVU Credits & Trade on it.

Thank you for your trust and fervent support of our services. =)

Do feel free to drop us a ticket at http://help.firstmeta.com/ should you require any assistance.

Best,

Team FMX.

Notice For IMVU Users

Taha — Tue, 24 Apr 2012 13:16:04 +0000

Dear IMVU Customers,

Please refrain from using First Meta Exchange for next 24 hours for buying & trading your IMVU credits. The request is for your own convenience as we are facing issues processing transactions for IMVU due to limits.

We are working hard to resolve this issue, until then please bare with us as we sort things out.

Your patience and understanding is very much appreciated. Thank you!

Do feel free to drop us a ticket at http://help.firstmeta.com/ should you require any assistance.

Best,

Team FMX.

First Meta Goes Viral on Forbes!

Taha — Tue, 10 Apr 2012 16:40:44 +0000

4/10/2012 @ 11:00AM |20 views

Virtual Currency Exchange First Meta Closes $466,000 Funding Round

In a little-discussed announcement, First Meta took in nearly half-a-million dollars for the expansion of its multi-world virtual currency exchange. Singapore-based First Meta is unique in that they have consistently provided a two-way exchange service for virtual currencies that typically only see one-way activity. Why is this significant? For starters, it gives individuals the opportunity to cash out or monetize their virtual world activities just as I outlined in my previous articleVirtual Currencies and Roach Motels…

OneBip temporarily disabled.

Taha — Tue, 06 Mar 2012 06:16:52 +0000

Dear friends,

We are having some issues with OneBip and is therefore temporarily suspending OneBip payments. Our team is trying their best to get the service up and running.

Meanwhile, please bear with us. Your patience and understanding is very much appreciated. Thank you!

Do feel free to drop us a ticket at http://help.firstmeta.com/ should you require any assistance.

Double limits for Christmas!

FMX Support — Wed, 21 Dec 2011 05:18:13 +0000

Dear Friends,

This holiday season, we’ve doubled your limits, again!

From now until 31 January 2011, purchase limits on all accounts will be doubled so you can easily purchase more discounted virtual currencies for your in-world gift giving needs!

Do let us know if it helps. =)

Fixed IMVU Deposit Glitch

Veronica — Sat, 29 Oct 2011 08:05:39 +0000

Dear users,

We announced yesterday that we are working with IMVU to fix the virtual currency deposit glitch. The service has resumed now and you should be able to deposit IMVU credits into your FMX wallet without any problems.

We will still be monitoring the system however, to ensure that the service does not go down again. Please feel free to start a support ticket at http://help.firstmeta.com/ if you are still having problems depositing credits. We are also still working on replying to the users who have been affected by this glitch.

Your patience and understanding is very much appreciated. Thank you!